We usually do not accept returns due to logistical difficulties and expenses. However, we may accept them on a case-to-case basis if:
1) The item was misrepresented on our website (measurements were wrong, information was wrong etc);
2) The item has a manufacturing defect;
3) The item was damaged in transit.
4) The wrong item was sent.
In such cases, we would first try to replace the item. A refund would be the last recourse. However, in such a case, your refund would be processed via the same method you made the payment s a credit card would be refunded via credit card, PayTM would be refunded via PayTM etc. Similarly, a gift card would be refunded as a gift card balance. An exception is a COD which would be processed via bank transfer. Please note that any extra charges applicable on COD orders are not refundable.
Please contact us with any issues within one week of receiving your order – we really want to ensure you’re happy with your purchase.